Klamp Migrate: Helpdesk

Helpdesk migration service for Zendesk, Intercom & Freshdesk.

Klamp Migrate helps move tickets, conversations, attachments, and knowledge bases from Zendesk, Intercom, Freshdesk, and HubSpot Service Hub with zero downtime. Your support team never stops working while we migrate.

No credit card required • SOC2 Compliant

Helpdesk Platforms We Support

  • Zendesk
  • Intercom
  • Freshdesk
  • HubSpot Service Hub
  • Salesforce Service Cloud
  • Customerly

Zero-downtime helpdesk migration

Our Delta Sync technology runs an initial bulk migration, then catches all new tickets in real time. Cutover takes minutes, not days.

  • Initial sync moves 95% of historical data
  • Support team continues working in old system
  • Delta sync catches up new tickets in minutes
  • Seamless cutover with zero data gaps

This zero-downtime helpdesk migration process keeps your support team working in the old system while your data is safely moved.

Conversation Intelligence

Preserve ticket context with AI-driven mapping

Helpdesk migration with 100% conversation fidelity. AI preserves ticket context, tags, and complete conversation history during helpdesk data migration.

AI Ticket Mapper100% conversation fidelity

Source system

Zendesk Support

TICKET
// Zendesk Ticket Record
{
"id":502847,
"subject":"Refund not processed",
"status":"solved",
"priority":"high",
"tags":["vip", "refund"],
"assignee_id":12458,
"requester_id":78942
}

Destination system

Intercom

CONVERSATION
// Intercom Conversation Record
{
"id":null,
"subject":"Refund not processed",
"state":"closed",
"priority":"priority",
"tags":["vip", "refund"],
"assignee_id":34892,
"user_id":56789
}
7 fields
Ticket data mapped
Tags preserved
VIP + custom tags
User match
Agent ID mapping

Migrate to Intercom from any helpdesk

Migrate helpdesk tickets and customers from Zendesk, Freshdesk, HubSpot Service Hub, Salesforce Service Cloud, or Customerly to Intercom with zero downtime.

Z
Zendesk
H
HubSpot Service Hub
F
Freshdesk
C
Customerly
S
Salesforce Service Cloud

Trusted by Support and CX Teams

These teams trusted Klamp for their helpdesk migration projects.

“Our agents didn't even notice the switch until it was done.”

Elena Rodriguez
Support Lead

“Migrating attachments was our biggest fear, but Klamp handled it perfectly.”

James Wilson
IT Manager

“Zero downtime meant zero angry customers during the cutover.”

Priyanka Gupta
Head of CX

Helpdesk Migration FAQs

Will customers get emailed during the migration?

No. We migrate tickets in a silent state. Notifications are disabled during import so your customers will not receive a flood of ticket-created emails.

Do you migrate attachments?

Yes, We migrate all file attachments (PDFs, screenshots, logs) and link them correctly to the ticket history in the new system.