Switching helpdesks?
We migrate Freshdesk tickets, user history, and attachments to Intercom with zero downtime.
No credit card required • SOC2 Compliant
AI automatically converts Ticket ID to Conversation Attribute while preserving 100% data fidelity.
Freshdesk
Intercom
Five steps to successful migration
Authenticate Freshdesk and Intercom (OAuth)
Scan Freshdesk data volume and custom fields
AI suggests schema mapping (as seen above)
Bulk transfer via secure tunnel
Catch new data created during the move
Includes planning & cleanup cycles
We convert Freshdesk tickets into Intercom Conversations. We tag them with ‘Legacy Ticket ID’ so they are searchable.
Yes. We migrate inline images and PDFs, linking them to the specific message bubble in Intercom.
Get a free migration assessment and timeline estimate for your Freshdesk environment.
Automated Migration · SOC2 Compliant