Klamp Migrate: Helpdesk

Don't leave ticket
history behind.

Move tickets, conversation history, attachments, and knowledge bases with zero downtime. Your support team keeps working while we migrate. Ideal for moves from Zendesk, Intercom, Freshdesk, and HubSpot Service Hub.

Start helpdesk migration

No credit card required • SOC2 Compliant

Supported helpdesk platforms

ZendeskIntercomFreshdeskHubSpot Service HubSalesforce Service CloudCustomerly

Your support team never stops working. We run the migration in the background.

Our Delta Sync technology runs an initial bulk migration, then catches all new tickets in real time. Cutover takes minutes, not days.

  • Initial sync moves 95% of historical data
  • Support team continues working in old system
  • Delta sync catches up new tickets in minutes
  • Seamless cutover with zero data gaps
Real-time Sync Active
Processing new tickets...
0 tickets1.2M tickets
Conversation Intelligence

Ticket schema mapping

AI preserves ticket context, tags, and complete conversation history

AI Ticket Mapper
100% conversation fidelity

Source system

Zendesk Support

TICKET
// Zendesk Ticket Record
{
"id":502847,
"subject":"Refund not processed",
"status":"solved",
"priority":"high",
"tags":["vip", "refund"],
"assignee_id":12458,
"requester_id":78942
}

Destination system

Intercom

CONVERSATION
// Intercom Conversation Record
{
"id":null,
"subject":"Refund not processed",
"state":"closed",
"priority":"priority",
"tags":["vip", "refund"],
"assignee_id":34892,
"user_id":56789
}
7 fields
Ticket data mapped
Tags preserved
VIP + custom tags
User match
Agent ID mapping
Approve schema

Move to Intercom from anywhere

Select your current helpdesk

Z
Zendesk
H
HubSpot Service Hub
F
Freshdesk
C
Customerly
S
Salesforce Service Cloud
"
Our agents didn't even notice the switch until it was done.
Elena Rodriguez
Support Lead
"
Migrating attachments was our biggest fear, but Klamp handled it perfectly.
James Wilson
IT Manager
"
Zero downtime meant zero angry customers during the cutover.
Priyanka Gupta
Head of CX

Migration FAQs

Will customers get emailed during the migration?

No. We migrate tickets in a silent state. Notifications are disabled during import so your customers will not receive a flood of ticket-created emails.

Do you migrate attachments?

Yes, We migrate all file attachments (PDFs, screenshots, logs) and link them correctly to the ticket history in the new system.