Klamp Migrate moves your customers' tickets, contacts, attachments, and history from any helpdesk platform to yours. Your team runs it. Pricing is per record. The cost is known before you start.
No credit card required • SOC2 Compliant
Helpdesk platforms like Zendesk, Freshdesk, and Intercom have fundamentally different data models, custom field structures, and relationship hierarchies compared to CRM or ITSM platforms. Ticket histories, agent structures, and custom fields vary significantly between systems, making per-record self-serve pricing impractical for helpdesk. Klamp scopes every helpdesk migration individually to account for the specific complexity of the source and destination platforms.
Zendesk, Freshdesk, Intercom, HubSpot Service Hub, Salesforce Service Cloud, Kayako, Help Scout, LiveAgent, Front, Groove, Re:amaze, Jira Service Management
Any platform listed above, plus any platform with an available API connector
Our Delta Sync technology runs an initial bulk migration, then catches all new tickets in real time. Cutover takes minutes, not days.
This zero-downtime helpdesk migration process keeps your support team working in the old system while your data is safely moved.
Helpdesk migration with 100% conversation fidelity. AI preserves ticket context, tags, and complete conversation history during helpdesk data migration.
Zendesk Support
Intercom
Migrate helpdesk tickets and customers from Zendesk, Freshdesk, HubSpot Service Hub, Salesforce Service Cloud, or Customerly to Intercom with zero downtime.
These teams trusted Klamp for their helpdesk migration projects.
“Our agents didn't even notice the switch until it was done.”
“Migrating attachments was our biggest fear, but Klamp handled it perfectly.”
“Zero downtime meant zero angry customers during the cutover.”
No. We migrate tickets in a silent state. Notifications are disabled during import so your customers will not receive a flood of ticket-created emails.
Yes, We migrate all file attachments (PDFs, screenshots, logs) and link them correctly to the ticket history in the new system.
Migration time depends on the record volume and source platform. Most helpdesk migrations are completed within a few hours to a few days. Your team receives a time estimate before the final cutover.
Yes, Klamp Migrate is a self-service tool that allows your reseller and implementation partners to run migrations directly, without Klamp team involvement in each migration.
Attachments are migrated along with their parent tickets. Klamp verifies attachment integrity during the staging migration. Attachments that cannot be migrated due to source-platform restrictions are flagged before the final cutover.
Yes, Klamp Migrate helps you migrate your historical ticket data to the new platform, including timestamps, agent assignments, status changes, and public and private notes.