Whenever an issue is updated in Shorter Loop, automatically update a ticket in Freshdesk.

Shorter Loop

Choose the Trigger App – Shorter Loop. This is the starting point of automation. According to our use-case scenario, we must select ‘ Updated Issue ‘ as the trigger event. Connect to your Shorter Loop account to capture whenever an issue is updated.

trigger-step

Freshdesk

Choose the Target App – Freshdesk. This is the destination point of automation. According to our use-case scenario, we need to select ‘ Update Ticket ’ as the target event. Connect to your Freshdesk account to update ticket triggered by Shorter Loop.

action-step

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