Whenever a ticket is updated in Freshdesk, send an email from Cheerio automatically.

Freshdesk

Choose the Trigger App – Freshdesk. This is the starting point of automation. According to our use-case scenario, we have to select ‘Ticket updated’ as the trigger event. Connect to your Freshdesk account from which you want to capture the tickets updated.

trigger-step

Cheerio

Choose the Target App – Cheerio. This is the destination point of automation. According to our use-case scenario, we have to select ‘Send Email’ as the target event. Connect your Cheerio account to which you want to pass the updated tickets from Freshdesk.

action-step

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