How This Automation Works
Telinfy
Choose the Trigger App – Telinfy. This is the starting point of automation. According to our use-case scenario, we must select ‘New Chat ’ as the trigger event. Connect to your Telinfy account from which you want to capture the New chat whenever they are created.
Salesforce
Choose the Target App – Google Sheets. This is the destination point of automation. According to our use-case scenario, we have to select ‘Create Contact' as the target event. Connect your Salesforce account to which you want to pass the chat from Telinfy.
What You Get
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Zero manual data entry — every new Salesforce record reaches Telinfy automatically within seconds
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No missed leads — automation fires 24/7 without relying on manual exports or scheduled jobs
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Consistent data quality — field mapping prevents malformed records and errors in Telinfy
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Deploys in under 5 minutes — no code, no engineering ticket, no waiting for a sprint