Latest Updates in the Klamp Report Section

Let’s discuss some of the new elements added in the Report section:

• Installed Klamps – Represents the total number of Klamps installed by your customers, the SaaS users.

• Active Klamps – Represents the number of Klamps that have been installed and activated.

• Inactive Klamps – Represents the number of Klamps that have been deactivated.

• Draft Klamps – Represents the number of Klamps that have been saved as drafts but not activated.

• Published Klamps – Represents the total number of Klamps published by you, the SaaS owner.

• Task Usage – Represents the number of tasks consumed over different timelines (weekly, monthly, yearly).

• Accounts – Represents the total number of accounts (SaaS users) that have been onboarded and have installed Klamps.
• Top 5 Accounts – Represents the five SaaS users who have installed the highest number of workflows.
• Top 5 Klamps Installed – Represents the names of the Klamps that have been installed the most times.
• Top 5 Apps Installed – Represents the names of the top five apps involved in Klamps installed by SaaS users.

🔑TECHNICAL BENEFITS

• Oversight: Stay on top of your accounts with detailed insights into usage patterns and integration adoption across different timelines.
• Decisions: Identify how many users have onboarded over different timelines, how many Klamps are installed, active, or inactive, helping to create targeted strategies to boost integration usage.
• Increased Stickiness: Use the data to inspire SaaS users to activate and make use of integrations, driving higher user engagement and improving retention rates.

🤝IMPACT FOR CUSTOMERS

With this Reports section, SaaS owners can better understand and manage their user base. By analyzing API usage data and user onboarding data, they can identify opportunities to encourage users to activate more Klamps, ultimately increasing the adoption rate of integrations. This leads to stronger customer engagement and higher retention, making the SaaS product more integral to users' workflows.

We are dedicated to continuously improving our infrastructure to better meet the needs of our customers.

📈 IMPACTED USERS/PRODUCTS/SOFTWARE

All Klamp Embed users will be able to access this section in Embedded Solutions >> Reports.

⚒️ UPDATES TO PREVIOUS RELEASE NOTES

• In addition to the details about Published, Installed, Active, and Inactive Klamps, we’ve added three more metrics – "Task Usage, Accounts Onboarded, and Draft Klamps".

• Instead of 'Connected Apps,' we've introduced 'Top 5 Accounts,' which will be more helpful to SaaS admins in understanding who the top 5 users of integrations are.

✅ FIXED ISSUES

There have been no previous issues related to this release.