Switching helpdesks?
We migrate Ivanti tickets, user history, and attachments to Freshservice with zero downtime.
No credit card required • SOC2 Compliant
AI automatically converts Ticket ID to Conversation Attribute while preserving 100% data fidelity.
Ivanti
Freshservice
Five steps to successful migration
Authenticate Ivanti and Freshservice (OAuth)
Scan Ivanti data volume and custom fields
AI suggests schema mapping (as seen above)
Bulk transfer via secure tunnel
Catch new data created during the move
Includes planning & cleanup cycles
We convert Ivanti tickets into Freshservice Conversations. We tag them with ‘Legacy Ticket ID’ so they are searchable.
Yes. We migrate inline images and PDFs, linking them to the specific message bubble in Freshservice.
Get a free migration assessment and timeline estimate for your Ivanti environment.
Automated Migration · SOC2 Compliant