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Explore enhanced functionalities through
Groove integrations

Alpha

Supported Triggers, Actions and Lookups

Klamp helps you create workflows that connect your apps to automate repetitive tasks.

Agent Replied

Triggers when an agent sends a reply to a ticket

Agent Archived

Triggers when an agent archives a ticket or conversation

Customer Replied

Triggers when a customer replies to an existing ticket

Ticket Moved

Triggers when a ticket is moved to a different mailbox or folder

Ticket Tagged

Triggers when a tag is added to a ticket

Ticket Deleted

Triggers when a ticket is permanently deleted

Ticket Priority Changed

Triggers when the priority of a ticket is updated

Ticket Assigned

Triggers when a ticket is assigned to an agent

Ticket Opened

Triggers when a new ticket is created/opened

Ticket Started

Triggers when an agent starts working on a ticket

Ticket Closed

Triggers when a ticket is marked as closed

Customer Added

Triggers when a new customer is added to the system

Agent Invited

Triggers when a new agent is invited to the workspace

Note Added

Triggers when an internal note is added to a ticket

Supported Groove Integrations

Automate Groove Integrations with klamp's ready-to-use templates